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The Society of Saint Vincent de Paul Ireland (SVP), the Data Controller, is registered as a charity in Ireland (charity number -RCN:20013806). SVP's registered address is SVP House, 91-92 Sean MacDermott Street, Dublin 1, Ireland.
The Society of Saint Vincent de Paul Ireland is referred to as SVP throughout this document.
SVP are committed to protecting any personal information we obtain about you, whether you are just visiting our website or are looking for help, a financial supporter, volunteer or campaigner.
This Privacy Policy sets out how we obtain, use and protect any personal information you provide to us, whether online, via phone, text, email, in letters or in other correspondence.
This privacy statement explains what information SVP may collect about you, how we may use it and your data protection rights.
When you contact SVP to request assistance, make a donation, volunteer, or sign up to any of SVP's campaigns or online content, such as newsletters, or you telephone, email, write to SVP, or engage with SVP via social media channels, we may receive and retain personal information about you.
By submitting your details, you enable SVP (and where applicable any sub-contractors we may use) to raise funds or to provide you with the goods, services, information, activities or online content you select.
Depending on the purpose of your interaction with us, this can consist of information such as:
| Data | Purpose(s) | Lawful Basis for Processing under the GDPR |
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| Name and contact details such as email address, postal address, telephone, or mobile number |
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| Family circumstances and income in order to assess needs and assistance required |
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| Information collected through our third-party fundraising platform, Fundraise Up |
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| Information relating to special needs, allergies and health conditions where relevant (for example youth clubs) |
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| Bank account details or financial details (Debit or Credit Cards) |
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| CCTV images where CCTV is present at our premises |
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If you are simply browsing our website as an anonymous visitor, SVP may still collect certain information from you, such as your IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet).
If you enter your contact details in one of our online forms, we may use this information to contact you even if you don't "send" or "submit" the form. We will only do this to see if we can help with any problems, you might be experiencing with the form or with our websites.
The SVP website contains hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, including policies on their use of cookies, and we urge you to review them. They will govern the use of personal information you submit or which is collected by cookies whilst visiting these websites. We cannot accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
We will only use your information within SVP for the purposes for which it was obtained. SVP will not, under any circumstances, share or sell your personal data with any third party for their own marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.
The information you provide when interacting with our website will be kept securely and used by the Society of St. Vincent de Paul in order to make your interaction with the Society possible. Your information will only be shared with selected third-party service providers, contracted by the Society to assist with our operations. Your information will not be shared with any other organisation, other than with your permission, or where required by law.
We have appropriate contracts in place with our third-party providers to ensure that they will only act under our instruction and keep your data secure.
We may share your information with selected third parties including:
We will hold your personal information on our systems for as long as is necessary for the relevant activity, for example we will keep a record of donations for at least seven years.
If you request that we stop sending you marketing materials we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Legacy income is vital to the running of the charity. We may keep data you provide to us indefinitely, to carry out legacy administration and communicate effectively with the families of people leaving us legacies. This also enables us to identify and analyse the source of legacy income we receive.
Where you contribute material to us, e.g., user generated content or in response to a particular campaign we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.
We may need to transfer data outside of the EU/EEA (including the United States) where the privacy and data protection laws may not be as protective as those in the EEA, to allow our third-party fundraising platform provider FundraiseUp, to perform services on our behalf. To the limited extent that it is necessary to transfer your data outside the EEA we will ensure that appropriate measures and safeguards are in place to protect the privacy and integrity of your personal data, including but not limited to, Standard Contractual Clauses. By submitting personal data for the purpose of processing your donation on the svp website, you agree to this transfer, storing or processing.
If you have any concerns about the potential transfer of personal data outside the EU, you can provide donations to the Society through contacting your regional office and physical donations. All rights under GDPR outlined below apply to this process and please contact the DPO at svp.dpo@svp.ie if you have any concerns or wish to exercise your any of your rights.
Please see our ‘How We Use Fundraise Up’ page for further information.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Any financial information collected through the website will be handled by Stripe and the Society will not store any financial information from donations through the website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Under the GDPR you have the following rights:
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If you wish to change how we communicate with you, or update the information we hold, then please contact us:
You may also opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from SVP. ou may also opt out of postal marketing by contacting fundraising@svp.ie or calling the National Office.
If you wish to make any data protection related enquiries or requests about your personal data, please contact the Society's designated Data Protection officer on: svp.dpo@svp.ie
If you post or send offensive, inappropriate, or objectionable content to or anywhere on the SVP website or otherwise engage in any disruptive behaviour on any SVP service, we may use your personal information to stop such behaviour.
Where SVP reasonably believes that you are or may be in breach of any of the laws of Ireland (e.g., because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, internet provider or law enforcement agencies about the content and your behaviour.
Like many websites, SVP uses cookies in order to provide you with a more personalised web service.
For further information on SVP cookies and how to control your cookie preferences see our Cookie Policy.
This Privacy Statement may be updated from time to time so you may wish to check it each time you submit personal information to SVP. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the SVP website to submit personal information to SVP.
If material changes are made to the Privacy Policy, we will notify you by placing a prominent notice on the website.
